Privacy Policy
Last Updated: 2025
Who We Are
This website is operated by The Med Spa at Lake Norman ("we," "our," or "us"). This Privacy Policy describes how we collect, use, and protect your information when you visit our website or communicate with us electronically, including via SMS text messages.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Appointment or inquiry details
Information may be collected through website forms, booking tools, or direct communication.
How We Use Your Information
We use the information collected to:
- Respond to inquiries and requests
- Schedule and manage appointments
- Send appointment confirmations, reminders, and service-related updates
- Send promotional or informational messages if you have provided consent
- Improve our services and communication
SMS & Electronic Communications
By submitting your contact information and opting in, you consent to receive text messages related to:
- Appointment confirmations and reminders
- Service updates
- Promotional or informational messages
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for help.
Data Sharing
We do not sell or rent your personal information. Your data may be shared only with trusted service providers who assist in operating our business and communications, and only to the extent necessary.
Data Security
We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You may request to:
- Access, update, or correct your information
- Opt out of marketing communications
- Request deletion of your data, subject to legal obligations
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: medspalkn@gmail.com
Phone: 704.663.4247